Thank you all for joining us for MailPOund's Coffee Break on November 21st. Here is the Q & A from the session, along with a link to view the recorded webinar! Webinar Link: http://www.mailpound.com/conference/ondemand/DisplaySeminar1.aspx (Please make sure your pop-up blocker is disabled!) Are...

Due to numerous deployments, our system will be brought down at 10:50 pm (edt) tonight. This includes all electronic channels connection, internal systems, Carnival.com (and all components - funpass, edocs etc) as well as BookCCL. The system will be brought back up on Saturday at approximately 9:00 am...

Carnival Cruise Lines is launching an extensive stateroom recategorization encompassing the entire “Fun Ship” fleet. The Carnival Valor is the first ship to feature the new accommodation categories. These changes will be effective for all new bookings on Friday, August 15. For those of you with existing...

Want to know more about maintaining your groups online? Here is a repost of all of our available resources, put together in one single post for your convenience. These great resources are not just for BookCCL.com users. They also include resources for users of Amadeus, Cruise Director (Sabre) and Revelex...

Want to know more about maintaining your groups online? Here is a repost of all of our available resources, put together in one single post for your convenience. These great resources are not just for BookCCL.com users. They also include resources for users of Amadeus, Cruise Director (Sabre) and Revelex...

That's right Travel Agents, put on your cowboy boots and saddle up because eSolutions Group is going to Texas! James is hosting several free local seminar events in Dallas, Houston and San Antonio. If you're in any of these areas, please register so you can join us for one of these very informative...

Great News! You will now be able to manage your group contracts online the same way you currently handle Individual Reservations bookings. Here’s how it works: Call Carnival’s Group Department (1.800.327.5782) to book a group contract. Once you have your group booking number, you will be able to maintain...

I had such a great time at CLIA's cruise3sixty this weekend. I'm very happy that I got a chance to meet so many of you in person. I also welcome all of our newbies to the eSolutions Group blog! Now let's get down to business... How did you like the show? Did anyone go on the Carnival ship...

Things have been really buzzing around the office. Everyone is so excited about the upcoming Groups eChannels Project (GEC) release. In order to help out our API Users, we put together some Quick Reference Manuals (QRM). We designed them in pdf format in order to make them accessible for all to view...

At the end of the day, it doesn't matter how "revolutionary" or "ahead of their time" our projects are... I am always asked the same question: "But what about TRAINING?!?!?!?!" Well my fellow Travel Partners, ask and you shall receive. I want to make sure that our training...