Bugger… this Facespace thingy has gotten out of control. Stephanie called me yesterday and told me that I have 1,000 friends and hundreds of requests from people who wanted to be my friend and needed a hug. My friend list is increasingly weird – Julian Fennel, for instance. The last time I saw...

I don’t know where she got the idea, but last week Heidi, suddenly produced a fully decorated swear box and announced that there were new rules for us all to follow. It was going to be $1 or £1 per swear word, and at the end of the year the money would go to the [...]

Guest: Ms ________Ref: 0029004616A Cabin: ________ Booking#: _________ Added-Changed: 09/22/08 - 09/22/08 SCARED BY DRIVER. Ms. _____ came to the purser’s desk today. Ms. _______ requested to speak to the cruise director or shore excursion manager. Purser asked what her concern was and guest said...

Sometimes, I think my job is nearly as difficult as being a door-to-door salesman …….selling doors. “Hello, would you like to buy a door….oh bugger, you already have one.” Anyway, there are moments when that job may be a welcome break. Here is one example why. Guest: Mrs. _________...

So, picture this. Heidi and I were having lunch today and having a good old discussion about what’s better in Holland than in the UK……..we had gone through clogs, windmills and marijuana when Heidi said……….”Well, what’s really British then? What are the English...

Surely one of the greatest achievements engineering of the last 30 years was Concorde. Wherever the hook-nosed, sleek machine was you knew there would be crowds of admirers and people who would be standing on the observation deck dreaming that they were one of the pop stars, hedge fund managers or George...

I am teasing you. Just to let you know that due to the massive success of the brilliant “We are Cunard” video all of the sister companies are now hot in pursuit to show us their similar productions. This is fantastic. So tomorrow look out for a link to AIDA’s video which although [...]

If I have to listen to one more Italian pop song I think I may do someone some serious damage with a chair leg. The PA tests started again today at 8 am…………..I was already awake but yet to start the day and as I minced around the cabin without warning I was hit with Italian [...

There are times when words are not necessary and this was just such an occasion. Peter Shanks and I stood……….sharing a special moment……….that needed no narration. We both soaked up the everlasting memories of the Queen Elizabeth 2, The Queen Mary 2 and the Queen Victoria, three special ladies……...

Over the past century there have been a handful of ships that stand out as especially innovative, brilliant and important. If they were paintings, they’d be in the Rijks Museum. If they were animals, Texans would have their heads on a wall. These are the Shakespeare ships. The Mona Lisas and the Mercedes...