Here are most of the questions, along with their responses, from our July 2008 webinar. There are still a few that I am responding to and I'll make sure to add them to this post later on. Thank you for your patience as I compiled this list together. We received an overwhelming response and I needed...

Carnival Cruise Lines is launching an extensive stateroom recategorization encompassing the entire “Fun Ship” fleet. The Carnival Valor is the first ship to feature the new accommodation categories. These changes will be effective for all new bookings on Friday, August 15. For those of you with existing...

Want to know more about maintaining your groups online? Here is a repost of all of our available resources, put together in one single post for your convenience. These great resources are not just for BookCCL.com users. They also include resources for users of Amadeus, Cruise Director (Sabre) and Revelex...

As you may be aware, South Florida is experiencing inclement weather today due to Tropical Storm Fay. Due to the current weather situation, Carnival's Travel Agent Webinar Session, scheduled for today, is cancelled. We apologize for any inconvenience and hope that you will join us for our future...

That's right Travel Agents, put on your cowboy boots and saddle up because eSolutions Group is going to Texas! James is hosting several free local seminar events in Dallas, Houston and San Antonio. If you're in any of these areas, please register so you can join us for one of these very informative...

Want to know more about maintaining your groups online? Here is a repost of all of our available resources, put together in one single post for your convenience. These great resoruces are not just for BookCCL.com users. They also include resources for users of Amadeus, Cruise Director (Sabre) and Revelex...

Grab a cup of coffee and let's catch up! First of all, I want to begin by letting you know that I've missed you tremendously! I'm sorry I haven't had a chance to post these past few days, I've been working with our eBDS, James Morant (I call him our "Superstar Trainer!"...

Great News! You will now be able to manage your group contracts online the same way you currently handle Individual Reservations bookings. Here’s how it works: Call Carnival’s Group Department (1.800.327.5782) to book a group contract. Once you have your group booking number, you will be able to maintain...

Things have been really buzzing around the office. Everyone is so excited about the upcoming Groups eChannels Project (GEC) release. In order to help out our BookCCL.com Users (Not a BookCCL.com member? Click here to register now! ), we put together some Quick Reference Manuals (QRM). We designed them...

I had such a great time at CLIA's cruise3sixty this weekend. I'm very happy that I got a chance to meet so many of you in person. I also welcome all of our newbies to the eSolutions Group blog! Now let's get down to business... How did you like the show? Did anyone go on the Carnival ship...