Due to numerous deployments, our system will be brought down at 10:50 pm (edt) tonight. This includes all electronic channels connection, internal systems, Carnival.com (and all components - funpass, edocs etc) as well as BookCCL. The system will be brought back up on Saturday at approximately 9:00 am...

That's right Travel Agents, put on your cowboy boots and saddle up because eSolutions Group is going to Texas! James is hosting several free local seminar events in Dallas, Houston and San Antonio. If you're in any of these areas, please register so you can join us for one of these very informative...

Want to know more about maintaining your groups online? Here is a repost of all of our available resources, put together in one single post for your convenience. These great resoruces are not just for BookCCL.com users. They also include resources for users of Amadeus, Cruise Director (Sabre) and Revelex...

Great News! You will now be able to manage your group contracts online the same way you currently handle Individual Reservations bookings. Here’s how it works: Call Carnival’s Group Department (1.800.327.5782) to book a group contract. Once you have your group booking number, you will be able to maintain...

I had such a great time at CLIA's cruise3sixty this weekend. I'm very happy that I got a chance to meet so many of you in person. I also welcome all of our newbies to the eSolutions Group blog! Now let's get down to business... How did you like the show? Did anyone go on the Carnival ship...

We are working on many new and exciting projects over here at the office, so I have plenty to discuss. But if I must choose one to write about first, I must say that the Groups eChannels Project (GEC) really stands out from the crowd. The GEC project will put YOU in control of your group business. Soon...