I read a review by a kid recently that said Carnival was horrible and to check out their BBB rating. Well, I did and the rating was A. The only higher rating would have been an A+. I tried to get back to the post but couldn't. If I ever find it again, I am going to respond to the writer with this info. I haven't cruised any cruise ships yet but am going on the Carnival Destiny with my 10 yr. old son (he'll be 11 by then) in July of 2010. I can't wait! I am sure we will have a blast! 