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Error message while trying to view documents

Last post Thu, Oct 22 2009 2:17 PM by VA_Cruiser. 3 replies.
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  • Thu, Oct 22 2009 1:22 PM

    Error message while trying to view documents

    My cruise is in 94 days.  When I go in to print my documents this message comes up

     

    Electronic documents are only available for bookings paid in full. (MessageID:1204)
    Electronic documents are only available for bookings paid in full. (MessageID:1204)
    Electronic documents are only available for bookings paid in full. (MessageID:1204)
    Electronic documents are only available for bookings paid in full. (MessageID:1204)
    Electronic documents are only available for bookings paid in full.  (Message ID: 1204)

    Is this because I have to wait until 90 days before sailing.  I have paid for my trip in full.

     

     

  • Thu, Oct 22 2009 1:35 PM In reply to

    • Kathy
    • Top 500 Contributor
    • Joined on Sun, Oct 18 2009
    • Posts 198

    Re: Error message while trying to view documents

    I was able to print my documents way ahead of time. I would recomment contacting Carnival and inquire about this. There might be a time limit and I made it within that time and you might be early. Like I said, contact Carnival and then you can let the rest of us know.

  • Thu, Oct 22 2009 1:40 PM In reply to

    Re: Error message while trying to view documents

    When we booked our upcoming trip online in July, we intended and selected to pay in full on our c-card, but when I got the e-mail receipt it showed only a deposit, I called the toll-free number for Carnival and the rep. immediately charged it in full and on I went about my business printing the docs.  Don't know if that happened to you, but they respond pretty quickly when called, I got it corrected in seconds with a revised e-mail receipt.  Either way they should be able to ge you squared by a call, give them name, booking # etc.  Hope this is somehow helpfull!  Happy Cruise!

    Come Join Max, Jen, Sage, Marlene, Julie, Pua, Charlie, Linda & Chuck For Four Days In Baja Mexico For Fun & Introductions On The 'Paradise' !

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  • Thu, Oct 22 2009 2:17 PM In reply to

    Re: Error message while trying to view documents

    sammygirl, did you book with carnival or a TA.???? that could be the problem

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