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"My profile" on carnival.com

Last post Thu, Oct 22 2009 1:12 AM by Patrick. 2 replies.
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  • Thu, Oct 22 2009 1:04 AM

    • delron
    • Not Ranked
    • Joined on Thu, Oct 22 2009
    • Posts 13

    "My profile" on carnival.com

    We are booked on the carnival dream on jan 16/10.  We're 2 adults and 2 kids and have booked 2 cabins with connecting doors.  My issue with the site is that I cannot manage my bookings together.  Because I have 2 cabins I have 2 booking numbers.  I'm booked in one cabin with one child and my husband is booked in the other with the other child.  Now, to book excursions or register for camp carnival I have to book them separately, I can't book for 4 people, i have to book for 2 separately.  Does that make any sense?  Is there any way to combine the 2 bookings??

  • Thu, Oct 22 2009 1:12 AM In reply to

    Re: "My profile" on carnival.com

    Contact a PVP at Carnival and they can give you assistance. When I book now, I identify what I want and then contact a PVP to do the actual booking.  They are more prone to assist if they have done the booking for you.  There is no charge for them to do it for you.

  • Thu, Oct 22 2009 3:26 AM In reply to

    • SuzyQ
    • Top 50 Contributor
      Female
    • Joined on Tue, Jan 15 2008
    • U.S.A.
    • Posts 1,180

    Re: "My profile" on carnival.com

    Did you book thu a TA or Carnival?  It sounds like you need to talk to Carnival about this.  Others have booked more than 1 cabin and have not had these problems.  I would call and talk to someone and get this under one booking number.  Sounds like someone made a mstake in the initial booking?  Hope you can get it corrected but you do still have time to get this issue resolved.  Doing it thru this site will not get you the help you need.  You really need to speak to someone at Carnival.

    " 3rd Cruise in planning :)
    Fascination September 8th 2008 Bahamas
    Fascination October 1st 2007 Cozumel



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