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Last post 07-28-2008 10:31 PM by Don K. 2 replies.

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07-27-2008 1:07 PM

ccrawfo
Joined on 06-08-2008
Posts 2

can't make payment on website

I booked my cruise through a PVP but was wanting to make a payment on the website. I keep getting an error - 5187: Invalid Agency or Alternate Agency. Any ideas on why this is happening?

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07-28-2008 5:44 PM In reply to

DScheidle
Joined on 04-18-2008
California
Posts 781

Re: can't make payment on website

Past Experience has shown that if you pay by credit card by phone, you must continue to do so.

You will need to contact your Carnival PVP directly to process your final payment.

DS - Cool

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07-28-2008 10:31 PM In reply to

Don K
Joined on 03-18-2008
Corpus Christi, Texas
Posts 1,014

Re: can't make payment on website

Carnival has responded to this before. If you book with a PVP you must make payments thru a PVP.

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