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Tanzanite Stores in Cozumel

Last post Wed, Oct 28 2009 8:15 PM by JaniceY. 120 replies.
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  • Mon, Dec 29 2008 5:07 PM In reply to

    • Debbie
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    • Joined on Fri, Sep 12 2008
    • Posts 4

    Re: Tanzanite Stores in Cozumel

    this is for rwilymz, if you read the responses, you will know this was not blasting the legitimate jewelry stores.  This is addressed specifically to Cento Joyero Mahaual.  Both the jewelery store and their bank are unethical and have the integrity of a snake.

  • Mon, Dec 29 2008 5:18 PM In reply to

    • joan
    • Top 25 Contributor
    • Joined on Sun, Sep 10 2006
    • Posts 2,741

    Re: Tanzanite Stores in Cozumel

    I have even been warned to be leary of buying from one of the ship recommended stores.  Buyer be warned.  Not to say I haven't been lured in by these shops, I love jewelry, but have also been taken by one or two.

    Past Cruises

    Carnival Ecstasy 5/30/09
    Carnival Miracle 12/7/08
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    Carnival Ecstasy 9/6/08
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    Carnival Triumph 2/10/07
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    Carnival Elation 1/11/04
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  • Wed, Dec 31 2008 11:15 AM In reply to

    • rwilymz
    • Top 10 Contributor
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    • Joined on Tue, May 6 2008
    • Edwardsville IL
    • Posts 3,817

    Re: Tanzanite Stores in Cozumel

    Snicklefritz:
    How could you write somthing like that when that person is only trying to warn the american people before they go to mexico

     

    Because it was a vague, broad-brushed denunciation.

     

    If there is a particular store [or '67 Buick] which preys on touristas -- and that does happen ... a lot -- then to be a proper and useful warning, we need the name of the store [or '67 Buick] which is doing that so that we can stay away from that one store [or '67 Buick].  But issuing a vague denunciation of "tanzanite stores in Cozumel" does not help anyone at all.

     

    That's how I can write something like that.  There was nothing helpful or useful in the "warnings".

     

     

    It was a store and not just any store it was CENTRO JOYERO MAHAUAL!

     

    Well, see? now this is helpful.

     

    I do plan on contacting 20/20 on abc news as well as the travel chanel and possibly even Oprah winfrey show.

    Unless Oprah was planning on giving away baited-n-switched gemstones in fake silver on her show, I'm not sure what she could do about it except not get her stuff from that place.  The Travel Channel...? Unless they're doing a bit on rip-offs ...

     

    this is not just a wrong doing but a CRIME

    Well, it's rude, certainly, but it's a crime only if local laws prohibit it.  And [since I'm cynical by nature] I'd suggest that the local laws of many foreign countries are set up to take advantage of tourists, sometimes giving a wink-n-nod to bait and switch.

     

    The best thing to do, and probably most effective, would be to specifically name the place that does these kinds of things as a business practice in places like this or cruisecritic.com [et cetera].  Cruisecritic does some modest bit of actual journalism [or so I gather] and they could possibly be an ally in your quest.  I'll even help:

     

    So the message is to beware of Centro Joyero Mahajual.  Thank you, finally.

    Desperately seeking 10th cruise for the free laundry.
  • Sat, Jan 10 2009 9:32 PM In reply to

    • tennie
    • Not Ranked
    • Joined on Sun, Jan 11 2009
    • Posts 4

    Re: Tanzanite Stores in Cozumel

    I went on the Carnival at the end of august,and went to Cozumel and purchased a suppose to be a one carat heart shaped diamond ring at Centro Joyero Mahaual. When I came home I decided to take it to a jewerly store to see if the diamond was real, well it wasn't it is a fake and the band is not even gold. I have contacted my credit card company and am waiting for a response. I can't beleive this company is getting away with this. The credit card co. told me to call Centro Joyero but I can't find a phone number for them. Does anyone have a number or even an address?? Please help Thankyou

  • Tue, Jan 13 2009 1:05 PM In reply to

    • feb
    • Not Ranked
    • Joined on Tue, Jan 13 2009
    • Posts 1

    Re: Tanzanite Stores in Cozumel

    Tennie, the same thing happend to me in November.  I am in the process today actually of getting a copy of an appraisal of the "fake diamonds " I was told by my Visa Credit Card people that if I return them and they sign (shipping label ) as accepting the package, then I "might" have a leg to stand on in getting my money back.  I do not have a phone number either.  I do have their address on the receipts.  And as I do speak a little Spanish, I could figure it out. 

    Centro Joyero Mahaual

    Avenida Rafel E. Melgar

    Esquina 5 Sur Sn.

    Cozumel, Quintana Roo

    0846832

    Caja 2

     The only problem with this address that I can see, is that Caja 2 is Box 2, so if it is a traditional box, then Fed Ex or UPS may not deliver there.  As the other is a street address, I am going to leave off the Caja 2 from the address I fill out.  Caja 2 may signify somthing that clues them in that it is a return and  not to accept it or sign for it.  In any case I wish us both luck and hopefully I can get my money back. Thanks FEB

     

     

     

  • Tue, Jan 13 2009 1:49 PM In reply to

    • rwilymz
    • Top 10 Contributor
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    • Joined on Tue, May 6 2008
    • Edwardsville IL
    • Posts 3,817

    Re: Tanzanite Stores in Cozumel

    For what it's worth, both a google and yahoo search for "Centro Joyero Mahaual" turns up only this thread. 

    Whatever this store is, it ain't got a web presence.

    Desperately seeking 10th cruise for the free laundry.
  • Mon, Jan 26 2009 2:25 PM In reply to

    • sehshops
    • Not Ranked
    • Joined on Mon, Jan 26 2009
    • Posts 7

    Re: Tanzanite Stores in Cozumel

    My neighbor is experiencing a problem with her tanzanite ring she just bought 1/8/09 from Centro Joyero Mahaual in Cozumel.  Seems the bottom half of the gold band has rubbed off to reveal what is probably sterling silver.  Who knows if the stone is even real.  She was going to take it to a jewelers's today to have them look at it.  She paid $450 or $500 for the ring, probably about a carat's worth of tanzanite with no diamonds.  We are wondering what to do also, that's a lot of money for a fake ring.  I have bought many rings on different islands and have never had a problem.  I bought a Sunset Topaz & diamond white gold ring (at least that's what they told me it was) the same day at the same place.  I guess I'll have to have mine checked out as well.  Other than going back to the store we need to figure out a way to settle this and stop this from happening!  Please keep me posted if anyone gets any results from this store.

  • Mon, Jan 26 2009 3:12 PM In reply to

    • lwolfson
    • Top 10 Contributor
    • Joined on Mon, Sep 4 2006
    • Jacksonville, FL
    • Posts 3,499

    Re: Tanzanite Stores in Cozumel

    I wonder if this Centro Joyero Mahaual in Cozumel is a Carnival recommened store.  If it is and you filled out the shoppers gaurantee on the ship Carnival will help you fix your problem.  Yes, the preferred stores pay a fee to Carnival but they also have good gaurantees.  We have spent thousands on Jewelry in the Caribbean and Mexico but only from the recommended stores like DI.  We have had pieces where stones have fallen out and they have always made good on it.  

    It is also worthwhile to go to the shore shopping talks and the Jewelry talk on board.  That is where we learned to look at the rings and if it had .925 on it to be very careful as it is probably a fake.  The .925 is a silver piece regardless of what ypou are being told.  

    Sorry you got burned but Carnival is very good about trying to keep the passengers informed. 

    rwilymz, 

    You are right on regarding jewelers back home.  They always downgrade your purchases because you did not get it from them.  

     

    CCL Platinum Member
    RCCL Platinum Member
    Celebrity Select Member

    Spending our children's inheritance one cruise at a time.
  • Mon, Jan 26 2009 3:26 PM In reply to

    • rwilymz
    • Top 10 Contributor
      Male
    • Joined on Tue, May 6 2008
    • Edwardsville IL
    • Posts 3,817

    Re: Tanzanite Stores in Cozumel

    lwolfson:
    I wonder if this Centro Joyero Mahaual in Cozumel is a Carnival recommened store.

    Not according to our Cozumel handouts from any of our cruises, it's not.

     

    From what I gather, it's between a couple of them and makes use of its location and similarity in presentation to convince folks it's a DI cousin. ...and then sells amethyst as tanzanite.

     

    I'm gonna look when I go back this year and get an address and phone number if I can.

     

     

    Desperately seeking 10th cruise for the free laundry.
  • Mon, Jan 26 2009 4:28 PM In reply to

    Re: Tanzanite Stores in Cozumel

    Tennie as far as I no noone has the correct address and phone number. However i have figured out the zip code which according to UPS thats all I have to have the zip code is 77600 for downtown cozumel. However if you call them they will most likely hang up or just give you the run around. Visa advised me to try and find an address and send the jewelry back after it has been appraised in the states. Then keep an eye on the tracking information once it has reached Customs print that out and mail or fax to visa and from that point they can supposly access the bank to which all of our money has gone and get it back!!!! To anyone who has had this happen i have found an email address for a company called PROFECO they investigate these problems and with enough emails to them from everyone that has had this happen then maybe we can all get somwhere.  My email is Lnickerson4272@yahoo.com GOOD LUCK!!!!!!

     p.s : any new information I find I will post!!!

  • Mon, Jan 26 2009 7:08 PM In reply to

    • sehshops
    • Not Ranked
    • Joined on Mon, Jan 26 2009
    • Posts 7

    Re: Tanzanite Stores in Cozumel

    I have been able to dispute a charge on my Chase VISA no problem.  I bought "champagne color diamond post earrings" at a store in Cozumel called "Mexican Gallery" and found out today at Kay Jewelers they're fake!  I paid $399 for .65 carats each and they're not diamonds even though their "Certificate" said "round brilliant stud diamond" on it.  Chase is sending me a form to fill out and I'll send back with copies of the Certicate and receipt.  They're not getting away with this . . .

  • Mon, Jan 26 2009 7:11 PM In reply to

    • lwolfson
    • Top 10 Contributor
    • Joined on Mon, Sep 4 2006
    • Jacksonville, FL
    • Posts 3,499

    Re: Tanzanite Stores in Cozumel

    sehshops:

    I have been able to dispute a charge on my Chase VISA no problem.  I bought "champagne color diamond post earrings" at a store in Cozumel called "Mexican Gallery" and found out today at Kay Jewelers they're fake!  I paid $399 for .65 carats each and they're not diamonds even though their "Certificate" said "round brilliant stud diamond" on it.  Chase is sending me a form to fill out and I'll send back with copies of the Certicate and receipt.  They're not getting away with this . . .

     

    It sure looks like everyone is building a case to be sure to use only recommended stores.

     

     

    CCL Platinum Member
    RCCL Platinum Member
    Celebrity Select Member

    Spending our children's inheritance one cruise at a time.
  • Mon, Jan 26 2009 7:40 PM In reply to

    Re: Tanzanite Stores in Cozumel

    I’ve cruised on the Carnival Pride and Spirit within the past two years, and my fiancée and I just got back from a 7 day cruise on the new Ruby Princess. I like the Ruby, but there are some differences between it and the Pride/Spirit (or Carnival in general). I think I like Carnival a bit more (Than Princess), but that is not the purpose of my posing.

     

    I’m writing about Tanzanite. On the Ruby cruise, we too had a buyer (Jewelry Shopper… whatever you call it) on the ship that talked a lot about the rare nature of Tanzanite, and mentioned the appreciation value that will likely occur with Tanzanite due to its limited supply.

     

    While in Cozumel, my fiancée and I went into Tanzanite International and looked at a couple of nice rings. We left but returned at the end of the shore leave (about 45 minutes before sailing away). The shopper/buyer (Jen) was in the store. We found a third ring, and Jen managed to get them to take even more off of their final price (she helped get another $200.00 off). She said it was likely in the $11,000.00 range in the states (I paid $3.5 K), and my fiancée “loves” the ring.

     

    Upon our return I took the ring into a highly regarded gemologist (one of around 500 certified at that level in North America). I didn’t tell him what I paid for it, the quality given by Tanzanite Intl. or where I purchased it until after his analysis. He did all the tests and explained everything to us (spending about an hour with us). The refractomoter test confirmed that the main stone was indeed Tanzanite, and the diamonds in the band appraised (from him) at a slightly higher quality than they represented at Tanzanite International.

     

    At the end, he affixed a value at slightly over $5K, which made me happy; however I learned a couple of things from him that might be of interest to those thinking of buying Tanzanite.

     

    First, it is a soft stone. On the hardness scale, he said it was around a 6, with Opal being another stone (although Opal is not a crystal as is the case with Tanzanite) with a similar hardness ranking. So we’ll have to be careful with the ring!

     

    Second, he told us that while it is true that Tanzanite only comes from one mine, he speculates that many of the Tanzanite stones being sold now are “man made” Tanzanite. He said Tanzanite naturally occurs in the earth when heat and pressure are applied to a very common stone (found throughout the world) called Zoelites (I hope I’m listing that correctly here). He pulled out some texts to show us what Zoelite looks like, and apparently all one has to do is put Zoelite through a process to fire it for a period of time and it results in a “real” Tanzanite stone. Manufactured Tanzanite is indistinguishable from Tanzanite occurring naturally in the earth, including the refractometer test.

     

    He speculates (said he can’t prove it yet, but is pretty convinced) that a lot of the Tanzanite being sold now is manufactured Tanzanite. But he also said that there is no difference between it and a stone occurring naturally in the earth. He bases his theory on the fact that the main mine where naturally occurring Tanzanite is mined has been flooded for (I think he said) the last 5 to 6 years, and while they are still mining Tanzanite from some of the still operable shafts on the perimeter of the main mine, those Tanzanites are usually much lighter in color than the stones that used to come out of the main mine.

     

    What this means to me is that this theory about Tanzanites “running out” and thus becoming more valuable looses a bit of its credibility.

     

    Do I think Jen and other Jewelry specialists on the ships are blowing hot air on purpose? No, my guess is that they just don’t know about this.

     

    If you want to know more, give David a call (David Jeffrey Jewelry-Services) and ask him about man made Tanzanites. His number: (916) 485-4367. This is not a chain Jewelry store, but rather a small office (in Sacramento) where he does a lot of appraisal work (a lot of it for insurance companies) and custom pieces for customers. I was “very” impressed by this guy, and will go to him whenever I need any jewelry work done. I was given his name and number by another reputable jeweler in town that no longer does appraisal work.

     

  • Tue, Jan 27 2009 1:46 PM In reply to

    • ETabri
    • Not Ranked
    • Joined on Tue, Jan 27 2009
    • Posts 1

    Re: Tanzanite Stores in Cozumel

    I see my wife and I are members of sizeable club.  We bought a "Tanzanite White Gold Ring" which turned out to be silver and glass.

     Caja 2, I believe is "cash register 2".  I am having another reputable merchant in Cozumel track them down and get the telephone # so that I can contract them.  The credit card company, I believe, realizes that this is a fraudulant store and they are trying to weazle their way out of a charge back.  I told them I will not pay the amount and they can do whatever they please!

     If I do get the tel # I will posted.

    E.Tabri@att.net

  • Tue, Jan 27 2009 2:25 PM In reply to

    • rwilymz
    • Top 10 Contributor
      Male
    • Joined on Tue, May 6 2008
    • Edwardsville IL
    • Posts 3,817

    Re: Tanzanite Stores in Cozumel

    Mo Dingus:
    First, it is a soft stone. On the hardness scale, he said it was around a 6

    6.5 on the mohs.

     

    "zoisite"

     

    Second, he told us that while it is true that Tanzanite only comes from one mine, he speculates that many of the Tanzanite stones being sold now are “man made” Tanzanite.

    Most gemstones are "enhanced", if that's what your expert is equivocating to "man-made".  Tanzanite is heat-treated; others are irradiated; still others are bathed in chemicals.

    http://www.gemhut.com/tanznite.htm

    http://en.wikipedia.org/wiki/Tanzanite

     

    If you're concerned about a soft-stone "mad-made" gem, please don't buy topaz.  It's an 8.0 on the mohs, and virtually all topaz is indistinguishable from rock salt [dingy grey crystals] until it is "enhanced".  "Caribbean topaz" [aka, "mystic fire topaz"; "rainbow topaz", etc] for instance is dipped in titanium [?] to cause the refraction of the cut stone to shimmer with multiple hues.  It's virtually impossible to get a jeweler in the states to reset one; they're all afraid of scraping off the coating and ruining the stone.  Without the coating it's plain old 'silver topaz' and looks about as pretty as a hunk of road salt.

     

    On the other hand, if you like the way various enhancements of boring old topaz looks then you may as well buy it because it's cheap.

     

    ...whereas tanzanite is not; tanzanite is considerably rarer.

    Desperately seeking 10th cruise for the free laundry.
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