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Just got back.....Review!

Last post 07-14-2008 4:03 PM by bcramer. 16 replies.
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  • 06-09-2008 4:21 PM

    Just got back.....Review!

    At the risk of incurring everyone’s wrath here, I am going to give an honest opinion on the Alaskan cruise we just got back from. Please do not misunderstand - I am not a miserable person, or a person who went looking to have a bad time, nor am I being overly picky or sensitive. I loved my vacation, and would go back in a second given the chance, but a lot of what I’m about to write will offend some die-hard cruisers. Please understand that all of this is constructive criticism and that again, overall, we had a wonderful time!

    This was my third Carnival cruise. In the past I have cruised Eastern and Western Carribean. The Alaska cruise was just different. I wondered if it might not be. First of all, the average age of the cruiser was more of my grandparents generation. We are mid forties and extremely active people. We did expect the demographics to be skewed to an older age group, but we just really didn’t expect that drastic a difference. I can only assume that it was because of the age demographic, that the disco and most entertainment lounges were nearly deserted every evening. We tried at various times, but the crowd never materialized. We even sat and waited for more than an hour in the disco one evening, and at no point was there more than the two of us and a small handful of others who rotated in & out. The games offered on board were also geared to the crowd. On Carnival’s part, that was good marketing and planning. On our part, we were not impressed. Also, and I have to give this a mention, the Piano Player in the Atrium Bar was just awful. He ad-libbed lines to the point that we couldn’t stand to be there when he was. As soon as he started playing, we got up and left. Now I don’t want to presume this is the reason, but the atrium lounge was often full when he was not playing, however, when he was, it generally emptied out. Also, it seemed that the shows were not as spirited as the Carribean cruise shows were.

    Our waitress in the dining room, Martina, was a gem. We did not get the dinner time that we requested (early), but that worked out great in the long run. Our cabin steward, for some reason, did not like us. Our bed rarely was turned down, and the last two days of the cruise we didn’t even get our Capers or any of the other advisories delivered to our room. That didn’t bother us in the slightest though - we found Capers all about, and the missing advertising papers just didn’t clutter up the room! Anyone thinking of the Alaskan cruise, spring for a Balcony. We were ever so glad that we upgraded to one. We spotted whales, dolphins, otters and seals from our balcony, not to mention the incredible majesty of the land and the sea. The naturalist on board was great! It was so nice to know where we were, and when they had spotted wildlife. We learned a lot about the glaciers and the land that we otherwise would not have known.

    Embarkation was a breeze, debarkation was also great - but the Carnival arranged transfer to Seattle was horrible. They didn’t order enough busses, and in the long run we (along with others) were put into cabs after waiting hours for busses, and taxied to nearby hotels to meet up with busses that had an empty seat here & there. We ended up, instead of on a straight through coach, which was what I had thought I’d booked, being on a bus that stopped about half a dozen places before it got to the Seattle airport. What should have been a morning jaunt turned into an all-day ordeal and took away one of our days for exploring Seattle (we’d booked three days in Seattle after the cruise).

    All in all though, we had a great time. We miss chocolate melting cake already! If you do choose Alaska as a destination though, be aware of the demographics and don’t expect "the fun ship" that you are used to. Don’t let that deter you though. The ports of call are all beautiful and the scenery on this trip is so worth giving up "the fun ship" for.

  • 06-09-2008 4:31 PM In reply to

    • Deb
    • Top 100 Contributor
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    • Joined on 06-03-2008
    • Northern California
    • Posts 183

    Re: Just got back.....Review!

    Thanks for the review! You have reaffirmed much of what I have heard about the Alaskan cruises...no offense to anyone intended. Our DD is 16 and craves the nightlife with the teen club, so not sure the alaska cruise will be in the line-up for a few more years.

     I am sorry to hear about the cabin steward :(

    Were you on the Spirit? What did you think of the ship?

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  • 06-09-2008 4:52 PM In reply to

    • Liz O
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    Re: Just got back.....Review!

    I'm a die-hard cruiser, and I was certainly not offended by your review!  I thought it was rather balanced, although written from the viewpoint of one whose expectations were not met. 

    My next cruise will be on the Spirit to Alaska, so I'm very interested in your experiences.  While we never expected the ship to be "jumping" and sort of expected the demographics to be skewed toward an older crowd (we're in our early 50's, so not so much older than you), our primary reason for taking the Alaska cruise is the scenery.  As a matter of fact, we made great efforts to book one of the coveted corner aft cabins.  :-)  I'm so glad to hear that you saw lots of beautiful scenes and wildlife!

    We also dislike crowds and actually *enjoy* the lounges more when they're somewhat abandoned.  But I do have to agree with you that the entertainment is not quite our cup of tea, even on the Caribbean cruises.  Maybe we'll be seen as rather stuffy, but we'll probably spend a great deal of time on our balcony enjoying the open air. 

    The bad service, though, is inexcusable.  I've been lucky enough to have nothing but excellent service on all of my cruises, but if I were to encounter poor service as what you've described, I'd definitely make a trip to the purser's desk!

    Better luck next time, I hope.  And I'd really like to see more ships go to Alaska.  It seems odd that Carnival only deploys the Spirit.

    Liz

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  • 06-09-2008 5:47 PM In reply to

    • Janann
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    Re: Just got back.....Review!

    I'm an avid cruiser also and I wasn't offended by your review either. I think it was fair from your point of view. As a TA I have books a lot of cruises to Alaska and they have all been of the retired older generation. I have yet to do an Alaskan myself, mainly because I'm an "Island" girl... hahaha, but I do hear that the scenery is beyond compare. Thanks for the review!

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  • 06-09-2008 6:32 PM In reply to

    • CUJO
    • Top 10 Contributor
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    Re: Just got back.....Review!

    Hi Blackcamaroblond,

    I appreciate your review very much. I have never been on an Alaskin cruise but just figured it would be for the older crowd. I am amazed that the show quality and lounge entertainment were not up to what you find on the caribbean cruises. Until now i have never talked to anyone who cruised Alaska with carnival  just Royal Caribbean and i thank you for taking the time to let us other cruisers know what to expect. I bet if you had seen a review before you went to Alaska you may have changed your cruise destination. 

  • 06-09-2008 6:56 PM In reply to

    Re: Just got back.....Review!

    I appreciate the time you took to share your viewpoint.  It is very important to hear points of view by all ages, with & without kids, night-lifers and early-to-bed early risers.  You offered a very fair picture of your experience and I think people planning an Alaska cruise will value your opinion.

     Thanks!

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  • 06-09-2008 7:28 PM In reply to

    Re: Just got back.....Review!

    YesGood and fair review.  Personally, Alaska is towards the bottom of my places to cruise list, but I was curious and decided to check out your review.  I know I shouldn't assume anything, but was expecting another lame whiner review.  Not at all.  Very fair and detailed.  Thank you for an intelligent, well written post.

    Happy cruising... Paradise  You know, I wish the smiley's offered a cruise ship instead of an airplane... Travel

     

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  • 06-09-2008 9:29 PM In reply to

    Re: Just got back.....Review!

    Your review was honest and open, a refreshing thing often not found on some of these boards.  You expressed your feelings both the good and the bad.  Any problems you had on your cruise were all legitimate and not just nitpicking.  For many of your reasons, I have been looking at Alaskan cruises, and had ruled out Carnival for Alaska.  We are older folks, but still like to have fun.  Thank you for your excellent review.Yes
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  • 06-09-2008 11:16 PM In reply to

    Re: Just got back.....Review!

    irishlizz:

    Happy cruising... Paradise  You know, I wish the smiley's offered a cruise ship instead of an airplane... Travel

     

    I second that Lizz...where is the cruise ship smiley!?!?!?

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  • 06-09-2008 11:30 PM In reply to

    Re: Just got back.....Review!

    Hey Melitta~

    You would THINK that when Carnival was updating and adding the fun and festive little smileys they would have included a cruise ship... a CARNIVAL cruise ship.  Oh well.  Guess I will make do with a tropical island! Paradise

    Happy cruisin back at ya! Cool

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  • 06-09-2008 11:35 PM In reply to

    • Micabo
    • Not Ranked
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    Re: Just got back.....Review!

    I just came back a few weeks ago from a cruise to Hawaii and most of what you write I could have written myself.  There were more people using walkers than the disco.  The entertainment was horrible, the cruise director was so annoying we could not stand listening to him.  The activities were things like hairy leg contests etc... I cruised with Holland America before and we were amazed at how happy the staff was, on Carnival it was very different they were avoiding eye contact and if you got to talk to them, they did not have anything positive to say about their job.

     Thank God we had a Balcony, the cabin was great, the food was good, not as good as Holland America, or waiter was wonderful, we looked forward to going to diner just because of him.  We loved our vacation, we loved Hawaii but next time it will be with Holland America.

  • 06-10-2008 1:58 AM In reply to

    • Chris
    • Top 150 Contributor
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    Re: Just got back.....Review!

    Your review was spot on I thought.  Those cruises ARE for older people...younger ones prefer the heat and partying of the caribbean cruises in my opinion. 

    And even though we weren't on the same cruise you were on I swear the piano player was the same one as ours when we were on the Spirit.  He thought he was God's gift to the entertainment world and his lame jokes were boring to the point that, as you said, people got up and left.

    As to the room steward, you really don't have to put up with bad manners and poor service.  I hope you "adjusted" your tip accordingly.

    Nice review though, very honest.

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  • 06-10-2008 9:48 AM In reply to

    Re: Just got back.....Review!

    I have to agree with all the other replies to your comments. I thought it was very good. No where being negative at all. I just booked an Alaska cruise for September 2009. We expect it to be an older crowd but are going for the scenery.


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  • 06-10-2008 11:04 AM In reply to

    Re: Just got back.....Review!

    I was not offended at all, and agree on the age "issue". I did this cruise with my mom; I was 51 and my mom was 73 at the time....I felt like a youngster! Our tablemates work for Carnival teaching crafts on the Alaska cruise; they were both in their late 60's or so. With that said, I did not miss any nightlife on that cruise; I spent endless hours on our balcony taking in the scenery! Since it stayed light so late, I did not want to miss anything. We splurged and had the aft wrap, so even when it was raining or misting I could be outside. I noticed in ports that the average age on the other ships was about the same; I think Alaska appeals to an older crowd!

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  • 06-14-2008 11:25 PM In reply to

    Re: Just got back.....Review!

    Thanks for the great review - we are cruising next week and I think I'm going to like this afterall :)

    I hit the big 5-0 this year and it will be nice to feel young again <G>.  I had an idea that there would be a much older group of travelers on our trip when I noticed that - even up to 4 days before cruising - many of the adventure-type excursions were showing plenty availability.  Of course that could also mean that people are booking independently.

    I have a few questions - hopefully you can answer them:

    1.  Was the first formal dinner on Wednesday (the first cruise night) or the next night (when you were out to sea)?

    2.  How late before it would turn dark?  I was trying to decide if I needed to bring eye protectors like they offer on the airplanes.

     

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