My husband and I experienced our first cruise in January 2009 aboard the Carnival Legend. Carnival did a fabulous job selling the product (our PVP was great!), and delivered an excellent experience. The highlight of our cruise was the notably competant and personal service of our table service staff and stateroom attendant. Suci, Jayson, Senvil, Inkay and Leger are some of your best assets on the Legent team!
As this was our first cruise, we chose to explore other options for our following holiday in June 2009. It was a mistake. Although RCCL offers some amenities/activities that Carnival does not, they lacked in professional dining room and guest services.
Carnival, the professional dining room service (china dishes, high food quality and well-informed servers) and guest satisfaction services (turn-down, opinion surveys, personal contact with stateroom attendants, etc) offered aboard your ships does make the difference!
We are very happy to be returning to Carnival for our next vacation in August. We hope that the Freedom crew is as talented as the Legend crew who we loved dearly.
Keep up the great work!