can't reach vacation planner- sorry double post

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can't reach vacation planner- sorry double post

Last post Mon, Sep 8 2008 12:22 PM by DScheidle. 2 replies.

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Sun, Sep 7 2008 11:53 PM

bwood
Joined on Sat, Aug 23 2008
Posts 5

can't reach vacation planner- sorry double post

I have been trying to reach my vacation planner for days to book another room. I can't leave her a message because her mailbox is full. Can I just call carnival and talk to someone else or should I just keep on trying to reach her? I booked my cruise over the phone and when I tried to make a payment it said error. How am I suppose to make a payment if I can't reach the vacation planner. Can I mail in my payments then?

Thanks

Mon, Sep 8 2008 10:52 AM In reply to

mamasue
Joined on Thu, Jul 3 2008
GA USA
Posts 113

Re: can't reach vacation planner

You can call any PVP on 1-888-CARNIVAL. I never use one PVP... after I couldn't get hold of the original.

They all have your details on computer... they can all help you.

Mon, Sep 8 2008 12:22 PM In reply to

DScheidle
Joined on Fri, Apr 18 2008
California
Posts 913

Re: can't reach vacation planner

If you made your reservation by phone, you can not make payments online. Contact Carnival at 1-800 Carnival to apply a payment.

They can also assist in the additional booking, unless you want to work with someone that may be more receptive and customer service motivated.

DS - Cool

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