GoCCL.com: Carnival's Technology Blog, Exclusively For Travel Agents

THETRADESHOW: Great times in the “Magic City!” by Jessica Martinez

I had a great time at THETRADESHOW in Orlando. It was a fun-filled weekend where I had the opportunity to meet a lot of you in person. On Sunday, I checked in with ASTA for the conference at the Orange County Convention Center. I was back and forth between...

Online Resources: Webinar Library by Jessica Martinez

Many of you have had the opportunity to join us for our live webinars. I hope you all enjoyed them. We have some exciting new presentations coming up soon. I am definitely looking forward to it! I'm starting an online library for our webinars in order...

Webinar Questions & Answers: July 2008 by Jessica Martinez

Here are most of the questions, along with their responses, from our July 2008 webinar. Next up on my schedule of events is THETRADESHOW in September. I know it's been a while since I've attended a show, so I can't wait to go and see all of you again! ...

ReSegmentation of Carnival Valor: Webinar Link (Updated 08/28/08) by Jessica Martinez

Carnival Cruise Lines is launching an extensive stateroom recategorization encompassing the entire “Fun Ship” fleet. The Carnival Valor is the first ship to feature the new accommodation categories. These changes will be effective for all new bookings...

Online Resources: Maintaining Groups Online (GEC) by Jessica Martinez

Want to know more about maintaining your groups online? Here is a repost of all of our available resources, put together in one single post for your convenience. These great resoruces are not just for BookCCL.com users. They also include resources for...

Travel Agent Webinar Series: Join us for our August Session by Jessica Martinez

As you may be aware, South Florida is experiencing inclement weather today due to Tropical Storm Fay. Due to the current weather situation, Carnival's Travel Agent Webinar Session, scheduled for today, is cancelled. We apologize for any inconvenience...

Online Resources: Maintaining Groups Online (GEC) (RePost) by Jessica Martinez

Want to know more about maintaining your groups online? Here is a repost of all of our available resources, put together in one single post for your convenience. These great resources are not just for BookCCL.com users. They also include resources for users of Amadeus, Cruise Director (Sabre) and Revelex. ...

Special Perks and Free Events by Jessica Martinez

Did everyone have a good weekend? I did. I went to the Marine's Evening Parade on Friday night. Our July Monthly Webinar is scheduled for July 31st from 2 pm - 3 pm EDT. As a special "perk" for all my fellow bloggers, here is the link for those of you that want to sign up early... before everyone else!...

Free Local Seminar Events in July! by Jessica Martinez

Please join us for this free local seminar to learn more about how you can increase your revenues and provide great service to your cruise clients with Carnival Cruise Lines. Each session, hosted by James Morant of eSolutions Group, will last approximately 3 1/2 hours. Complimentary drinks and snacks will be provided. Confirmation is .......

Groups eChannels Project (GEC): Online Resources by Jessica Martinez

Want to know more about maintaining your groups online? Here is a compilation of all of our available training resources. These great resources are not just for BookCCL.com users. They also include Amadeus, Cruise Director (Sabre) and Revelex. ...

Virtual Suggestions Box: Training by Jessica Martinez

I am exhausted! I hung out in DC this weekend, looking at all the tourist sites. I'm currently working with James, our "Superstar Trainer," on the agenda for our future webinars. Since we want to make our webinars relevant to what you need help with, we thought it would be a great idea to open it up to you for suggestions... ...

Webinar Questions & Answers: June 2008 by Jessica Martinez

I know it's been a while since I've posted or replied to your comments. I'm truly sorry but I've been out of the office. I am actually really excited because during my time off I officially moved to Virginia. I'm searching for new adventures... Here are the questions, along with their responses, from our June 2008 webinar. Please feel free to suggest topics for our July 2008 webinar. We are currently working on......

Session 2: Webinar on 06/03/08 by Jessica Martinez

I've been working this week on a presentation for a webinar we are having on June 3rd. I want to invite you to attend Session Two of Carnival's Travel Agent Webinar Series. This month we will review our new Groups eChannels (GEC) functionality, eDocs enhancements and eBrochures. ...

The Traveling Training Tour (w/pictures!) by Jessica Martinez

Jorge Pichardo and James Morant went on a Traveling Training Tour to Orlando from 05/20/08 through 05/21/08! Their goal was to make agencies aware of the new group functionality on BookCCL.com (Not a BookCCL.com member? Click here to register now! ) and...

Webinar Questions and Answers by Jessica Martinez

I finally have all the questions and answers from the webinar put together for you. I'm sorry it took so long to put it together and post online, but there were so many great questions asked and I didn't want to miss any of them! I'm back from my vacation to Pensacola. It was great visiting my old friends and seeing the beautiful scenic views Pensacola has to offer. I learned a lot of interesting historical facts about this Floridian city, which happens to be the oldest European settlement in the continental United States... ...