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My name is Jessica Martinez, How may I help you? by Jessica Martinez

At the end of the day, our technology projects and enhancements are here to meet YOUR needs. We need to find ways to improve and most importantly, work together. My role and personal mission is to help you. I really want to know what you think. Do you...

Ready For A Coffee Break? Webinar Session by Jessica Martinez

Join Carnival Cruise Lines for MailPound’s Coffee Break and learn how to use Carnival’s technology to grow your cruise business! Special Guest Jessica Martinez, host of GoCCL.com: Carnival's Technology Blog....

New BookCCL: Speed Demons Rejoice! Booking Engine Redesign by Jessica Martinez

I'm really excited about having a "front row seat" at this year's election. Make sure you go out and vote! Speaking of "front row seats," BookCCL has a newly redesigned booking engine. Take a front row seat and be one of the first to dive in today and see the many new enhancements and upgrades it now offers. ...

Systems Down for Deployments by Jessica Martinez

Due to numerous deployments, our system will be brought down at 10:50 pm (edt) tonight. This includes all electronic channels connection, internal systems, Carnival.com (and all components - funpass, edocs etc) as well as BookCCL. The system will be brought...

You're Invited: Travel Institute October Webinar by Jessica Martinez

I wanted to share with you an event that I will be participating in. I hope you are able to join us online! Here is the invite information: Join The Travel Institute's Free October Webinar! Join Debbie Maier of Mailpound and Jessica Martinez of Carnival...
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Virtual Suggestions Box: Worldwide Reservations Extranet (Beta) by Jessica Martinez

We want YOU to play an important part of the design process for our WorldWide Reservations Extranet Micro-site. (previously referred to as IRMAN) Let's begin with a brief history of the name. There are some initiatives currently under way, centralizing...
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THETRADESHOW: Great times in the “Magic City!” by Jessica Martinez

I had a great time at THETRADESHOW in Orlando. It was a fun-filled weekend where I had the opportunity to meet a lot of you in person. On Sunday, I checked in with ASTA for the conference at the Orange County Convention Center. I was back and forth between...
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Online Resources: Webinar Library by Jessica Martinez

Many of you have had the opportunity to join us for our live webinars. I hope you all enjoyed them. We have some exciting new presentations coming up soon. I am definitely looking forward to it! I'm starting an online library for our webinars in order...

Webinar Questions & Answers: July 2008 by Jessica Martinez

Here are most of the questions, along with their responses, from our July 2008 webinar. Next up on my schedule of events is THETRADESHOW in September. I know it's been a while since I've attended a show, so I can't wait to go and see all of you again! ...

ReSegmentation of Carnival Valor: Webinar Link (Updated 08/28/08) by Jessica Martinez

Carnival Cruise Lines is launching an extensive stateroom recategorization encompassing the entire “Fun Ship” fleet. The Carnival Valor is the first ship to feature the new accommodation categories. These changes will be effective for all new bookings...

Online Resources: Maintaining Groups Online (GEC) by Jessica Martinez

Want to know more about maintaining your groups online? Here is a repost of all of our available resources, put together in one single post for your convenience. These great resoruces are not just for BookCCL.com users. They also include resources for...

Travel Agent Webinar Series: Join us for our August Session by Jessica Martinez

As you may be aware, South Florida is experiencing inclement weather today due to Tropical Storm Fay. Due to the current weather situation, Carnival's Travel Agent Webinar Session, scheduled for today, is cancelled. We apologize for any inconvenience...

Online Resources: Maintaining Groups Online (GEC) (RePost) by Jessica Martinez

Want to know more about maintaining your groups online? Here is a repost of all of our available resources, put together in one single post for your convenience. These great resources are not just for BookCCL.com users. They also include resources for users of Amadeus, Cruise Director (Sabre) and Revelex. ...

Scheduled Downtime by Jessica Martinez

Please be advised that the Carnival Cruise Lines reservation systems will be unavailable due to two scheduled maintenances. This includes both Carnival.com and BookCCL.com. Downtime Begins: Friday, July 25, 2008 11:00 PM EST Downtime Ends: Saturday, July...

Special Perks and Free Events by Jessica Martinez

Did everyone have a good weekend? I did. I went to the Marine's Evening Parade on Friday night. Our July Monthly Webinar is scheduled for July 31st from 2 pm - 3 pm EDT. As a special "perk" for all my fellow bloggers, here is the link for those of you that want to sign up early... before everyone else!...
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Carnival Cruise Lines 2008