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Systems Down for Deployments by Jessica Martinez

Due to numerous deployments, our system will be brought down at 10:50 pm (edt) tonight. This includes all electronic channels connection, internal systems, Carnival.com (and all components - funpass, edocs etc) as well as BookCCL. The system will be brought...

Online Resources: Maintaining Groups Online (GEC) (RePost) by Jessica Martinez

Want to know more about maintaining your groups online? Here is a repost of all of our available resources, put together in one single post for your convenience. These great resources are not just for BookCCL.com users. They also include resources for users of Amadeus, Cruise Director (Sabre) and Revelex. ...

Free Local Seminar Events in July! by Jessica Martinez

Please join us for this free local seminar to learn more about how you can increase your revenues and provide great service to your cruise clients with Carnival Cruise Lines. Each session, hosted by James Morant of eSolutions Group, will last approximately 3 1/2 hours. Complimentary drinks and snacks will be provided. Confirmation is .......

Groups eChannels Project (GEC): Online Resources by Jessica Martinez

Want to know more about maintaining your groups online? Here is a compilation of all of our available training resources. These great resources are not just for BookCCL.com users. They also include Amadeus, Cruise Director (Sabre) and Revelex. ...

The Traveling Training Tour (w/pictures!) by Jessica Martinez

Jorge Pichardo and James Morant went on a Traveling Training Tour to Orlando from 05/20/08 through 05/21/08! Their goal was to make agencies aware of the new group functionality on BookCCL.com (Not a BookCCL.com member? Click here to register now! ) and...

It’s almost here! Have fun maintaining your groups online. by Jessica Martinez

Great News! You will now be able to manage your group contracts online the same way you currently handle Individual Reservations bookings. Here’s how it works: Call Carnival’s Group Department (1.800.327.5782) to book a group contract. Once you have your...

CLIA's cruise3sixty: What FUN times! by Jessica Martinez

I had such a great time at CLIA's cruise3sixty this weekend. I'm very happy that I got a chance to meet so many of you in person. I also welcome all of our newbies to the eSolutions Group blog! Now let's get down to business... How did you...

Groups eChannels Project: It's Almost Here! by Carlos Roldan

We are working on many new and exciting projects over here at the office, so I have plenty to discuss. But if I must choose one to write about first, I must say that the Groups eChannels Project (GEC) really stands out from the crowd. The GEC project...

But What About TRAINING?!?!?!?!?!?! by Jessica Martinez

I am always asked the same question: "But what about TRAINING?!?!?!?!" Well my fellow Travel Partners, ask and you shall receive. I want to make sure that our training is not only relevant, but also effective. So, I created a quick survey to help us learn a little bit about you and your training needs. ...
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