GoCCL.com: Carnival's Technology Blog, Exclusively For Travel Agents

New BookCCL: Speed Demons Rejoice! Booking Engine Redesign by Jessica Martinez

I'm really excited about having a "front row seat" at this year's election. Make sure you go out and vote! Speaking of "front row seats," BookCCL has a newly redesigned booking engine. Take a front row seat and be one of the first to dive in today and see the many new enhancements and upgrades it now offers. ...

Systems Down for Deployments by Jessica Martinez

Due to numerous deployments, our system will be brought down at 10:50 pm (edt) tonight. This includes all electronic channels connection, internal systems, Carnival.com (and all components - funpass, edocs etc) as well as BookCCL. The system will be brought...

Online Resources: Webinar Library by Jessica Martinez

Many of you have had the opportunity to join us for our live webinars. I hope you all enjoyed them. We have some exciting new presentations coming up soon. I am definitely looking forward to it! I'm starting an online library for our webinars in order...

Webinar Questions & Answers: July 2008 by Jessica Martinez

Here are most of the questions, along with their responses, from our July 2008 webinar. Next up on my schedule of events is THETRADESHOW in September. I know it's been a while since I've attended a show, so I can't wait to go and see all of you again! ...

ReSegmentation of Carnival Valor: Webinar Link (Updated 08/28/08) by Jessica Martinez

Carnival Cruise Lines is launching an extensive stateroom recategorization encompassing the entire “Fun Ship” fleet. The Carnival Valor is the first ship to feature the new accommodation categories. These changes will be effective for all new bookings...

Online Resources: Maintaining Groups Online (GEC) by Jessica Martinez

Want to know more about maintaining your groups online? Here is a repost of all of our available resources, put together in one single post for your convenience. These great resoruces are not just for BookCCL.com users. They also include resources for...

Travel Agent Webinar Series: Join us for our August Session by Jessica Martinez

As you may be aware, South Florida is experiencing inclement weather today due to Tropical Storm Fay. Due to the current weather situation, Carnival's Travel Agent Webinar Session, scheduled for today, is cancelled. We apologize for any inconvenience...

Online Resources: Maintaining Groups Online (GEC) (RePost) by Jessica Martinez

Want to know more about maintaining your groups online? Here is a repost of all of our available resources, put together in one single post for your convenience. These great resources are not just for BookCCL.com users. They also include resources for users of Amadeus, Cruise Director (Sabre) and Revelex. ...

Scheduled Downtime by Jessica Martinez

Please be advised that the Carnival Cruise Lines reservation systems will be unavailable due to two scheduled maintenances. This includes both Carnival.com and BookCCL.com. Downtime Begins: Friday, July 25, 2008 11:00 PM EST Downtime Ends: Saturday, July...

Special Perks and Free Events by Jessica Martinez

Did everyone have a good weekend? I did. I went to the Marine's Evening Parade on Friday night. Our July Monthly Webinar is scheduled for July 31st from 2 pm - 3 pm EDT. As a special "perk" for all my fellow bloggers, here is the link for those of you that want to sign up early... before everyone else!...

Free Local Seminar Events in July! by Jessica Martinez

Please join us for this free local seminar to learn more about how you can increase your revenues and provide great service to your cruise clients with Carnival Cruise Lines. Each session, hosted by James Morant of eSolutions Group, will last approximately 3 1/2 hours. Complimentary drinks and snacks will be provided. Confirmation is .......

Groups eChannels Project (GEC): Online Resources by Jessica Martinez

Want to know more about maintaining your groups online? Here is a compilation of all of our available training resources. These great resources are not just for BookCCL.com users. They also include Amadeus, Cruise Director (Sabre) and Revelex. ...

Webinar Questions & Answers: June 2008 by Jessica Martinez

I know it's been a while since I've posted or replied to your comments. I'm truly sorry but I've been out of the office. I am actually really excited because during my time off I officially moved to Virginia. I'm searching for new adventures... Here are the questions, along with their responses, from our June 2008 webinar. Please feel free to suggest topics for our July 2008 webinar. We are currently working on......

The Traveling Training Tour (w/pictures!) by Jessica Martinez

Jorge Pichardo and James Morant went on a Traveling Training Tour to Orlando from 05/20/08 through 05/21/08! Their goal was to make agencies aware of the new group functionality on BookCCL.com (Not a BookCCL.com member? Click here to register now! ) and...

Webinar Questions and Answers by Jessica Martinez

I finally have all the questions and answers from the webinar put together for you. I'm sorry it took so long to put it together and post online, but there were so many great questions asked and I didn't want to miss any of them! I'm back from my vacation to Pensacola. It was great visiting my old friends and seeing the beautiful scenic views Pensacola has to offer. I learned a lot of interesting historical facts about this Floridian city, which happens to be the oldest European settlement in the continental United States... ...