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My name is Jessica Martinez, How may I help you? by Jessica Martinez

At the end of the day, our technology projects and enhancements are here to meet YOUR needs. We need to find ways to improve and most importantly, work together. My role and personal mission is to help you. I really want to know what you think. Do you...

Ready For A Coffee Break? Webinar Session by Jessica Martinez

Join Carnival Cruise Lines for MailPound’s Coffee Break and learn how to use Carnival’s technology to grow your cruise business! Special Guest Jessica Martinez, host of GoCCL.com: Carnival's Technology Blog....

New BookCCL: Speed Demons Rejoice! Booking Engine Redesign by Jessica Martinez

I'm really excited about having a "front row seat" at this year's election. Make sure you go out and vote! Speaking of "front row seats," BookCCL has a newly redesigned booking engine. Take a front row seat and be one of the first to dive in today and see the many new enhancements and upgrades it now offers. ...

Systems Down for Deployments by Jessica Martinez

Due to numerous deployments, our system will be brought down at 10:50 pm (edt) tonight. This includes all electronic channels connection, internal systems, Carnival.com (and all components - funpass, edocs etc) as well as BookCCL. The system will be brought...

You're Invited: Travel Institute October Webinar by Jessica Martinez

I wanted to share with you an event that I will be participating in. I hope you are able to join us online! Here is the invite information: Join The Travel Institute's Free October Webinar! Join Debbie Maier of Mailpound and Jessica Martinez of Carnival...
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Webinar Questions & Answers: July 2008 by Jessica Martinez

Here are most of the questions, along with their responses, from our July 2008 webinar. Next up on my schedule of events is THETRADESHOW in September. I know it's been a while since I've attended a show, so I can't wait to go and see all of you again! ...

ReSegmentation of Carnival Valor: Webinar Link (Updated 08/28/08) by Jessica Martinez

Carnival Cruise Lines is launching an extensive stateroom recategorization encompassing the entire “Fun Ship” fleet. The Carnival Valor is the first ship to feature the new accommodation categories. These changes will be effective for all new bookings...

Online Resources: Maintaining Groups Online (GEC) by Jessica Martinez

Want to know more about maintaining your groups online? Here is a repost of all of our available resources, put together in one single post for your convenience. These great resoruces are not just for BookCCL.com users. They also include resources for...

Travel Agent Webinar Series: Join us for our August Session by Jessica Martinez

As you may be aware, South Florida is experiencing inclement weather today due to Tropical Storm Fay. Due to the current weather situation, Carnival's Travel Agent Webinar Session, scheduled for today, is cancelled. We apologize for any inconvenience...

Scheduled Downtime by Jessica Martinez

Please be advised that the Carnival Cruise Lines reservation systems will be unavailable due to two scheduled maintenances. This includes both Carnival.com and BookCCL.com. Downtime Begins: Friday, July 25, 2008 11:00 PM EST Downtime Ends: Saturday, July...

Free Local Seminar Events in July! by Jessica Martinez

Please join us for this free local seminar to learn more about how you can increase your revenues and provide great service to your cruise clients with Carnival Cruise Lines. Each session, hosted by James Morant of eSolutions Group, will last approximately 3 1/2 hours. Complimentary drinks and snacks will be provided. Confirmation is .......

The Splendors of Life: New Ship, New Traditions by Jessica Martinez

Attention all Travel Agents: The Carnival Splendor has arrived! Want to take a look at it? The Carnival Splendor is now available for viewing on www.carnival.com/splendor . The video footage showcases the one-of-a-kind event held earlier today in Dover...
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Groups eChannels Project (GEC): Online Resources by Jessica Martinez

Want to know more about maintaining your groups online? Here is a compilation of all of our available training resources. These great resources are not just for BookCCL.com users. They also include Amadeus, Cruise Director (Sabre) and Revelex. ...

Samantha Brown: Great Cruise Weekend by Jessica Martinez

I love watching the Travel Channel, especially Samantha Brown's adventures! Tonight, Samantha will premiere her adventures onboard the Carnival Inspiration for a 4 day cruise from Tampa to Cozumel. As you may already know, Carnival Inspiration just...
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Scheduled Downtime by Jessica Martinez

This has been such a great week for the blog! We've reached record-breaking numbers and I am so excited! Thank you so much for visiting and helping us spread the word about the blog to the rest of Carnival’s Travel Agent community. I want to let you...
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Carnival Cruise Lines 2008