Online Resources: Maintaining Groups Online (GEC)

Want to know more about maintaining your groups online? Here is a repost of all of our available resources, put together in one single post for your convenience. These great resoruces are not just for BookCCL.com users. They also include resources for users of Amadeus, Cruise Director (Sabre) and Revelex.

Here are the current available resources for the Groups eChannels Project that are accessible via this blog:

(Please make sure your pop-up blocker is disabled. All resources will open in a separate window.)

General Project Information

BookCCL.com User Manual (v.3)
BookCCL.com Quick Reference Manual
BookCCL Quick Sell Quick Reference Manual
BookCCL Online Tutorial

Although enhancements may not currently be available on the following systems yet, here are some useful training resources:
Amadeus Cruise Quick Reference Manual
Cruise Director Quick Reference Manual 
Revelex Power Agent 4.0 Quick Reference Manual
Sabre Cruises Quick Reference Manual
Sabre Cruises "Quick Sell"  Reference Manual

Here is a new link to our BookCCL.com webinar:
http://www.mailpound.com/conference/ondemand/index.aspx?rid=58&d=1

We also have the "Questions and Answers" sessions from our webinars posted online. If you have any suggestions for future webinars, please feel free to leave a comment in our Virtual Suggestions Box.

We are always working to provide you with new resources as they become available, so please remember to visit the eSolutions Group Blog often. For User Support, please contact eSolutions Group at 1.800.845.2599. One of our qualified specialists will be happy to help you.

(Originally posted 03/25/2008)

 

Published Thursday, August 14, 2008 7:50 PM by Jessica Martinez
Filed under: , , , , , ,

Comments

# Online Resources: Maintaining Groups Online (GEC) (RePost)

Thursday, August 14, 2008 8:07 PM by GoCCL.com: Carnival's Travel Agent Technology Blog

Want to know more about maintaining your groups online? Here is a repost of all of our available resources, put together in one single post for your convenience. These great resources are not just for BookCCL.com users. They also include resources for

# re: Online Resources: Maintaining Groups Online (GEC)

Friday, September 19, 2008 12:12 AM by Marilyn Moody

Can you please mail me a copy of the user manual.

Moody Cruise & travel

824 Ann Street

Midville, Georgia 30441

478-589-7546

# re: Online Resources: Maintaining Groups Online (GEC)

Friday, September 26, 2008 1:15 PM by Terri Chastain

Yesterday, I was in Bookccl and went to edit a booking.  The screen was different and it allowed me to enter the group booking number and then the screen displayed all the current bookings within that group.  Now, that screen is gone.  Is this an uupcoming change?  I sure hope so!!! It would definitely cut down on the group detail work up fax requests!!!

# re: Online Resources: Maintaining Groups Online (GEC)

Monday, September 29, 2008 10:26 AM by Jessica Martinez

Terri Chastain Wrote: Friday, September 26, 2008 1:15 PM "Yesterday, I was in Bookccl and went to edit a booking.  The screen was different and it allowed me to enter the group booking number and then the screen displayed all the current bookings within that group.  Now, that screen is gone.  Is this an uupcoming change?  I sure hope so!!! It would definitely cut down on the group detail work up fax requests!!!"

Hi Terri, I hope you had a fantastic weekend!  I'm not sure if this was a "sneak-peek," but I do know that we are working on some great new enhancements to BookCCL.com. I'll let you know more about them as I am given more information. Thanks for posting!

# re: Online Resources: Maintaining Groups Online (GEC)

Tuesday, September 30, 2008 7:22 PM by Linda Smith

I was in Bookccl today and did not see data for the Esctasy departing from Galvestion 7/25/09 for which I have a group so I call the 800 number and made my payments.  I rechecked Bookccl going to FunPay and the booking was there.  A fluk I guess.  I also noticed that the deposit due date was different in FunPay than it is on my Group Request.  Which date is correct?

# re: Online Resources: Maintaining Groups Online (GEC)

Wednesday, October 08, 2008 4:18 PM by Sally Killoran

When I change an individual booking within a group, I can NOT get a fax/email of it.  Even though the manual says I can, it won't let me.  I have tried this with my last 3 groups.  I don't know why I can't get a group workup email and/or individual emails, since you can do everything else on book CCL for groups.

# re: Online Resources: Maintaining Groups Online (GEC)

Thursday, October 09, 2008 3:15 PM by Jessica Martinez

Sally Killoran Wrote: Wednesday, October 08, 2008 4:18 PM "When I change an individual booking within a group, I can NOT get a fax/email of it.  Even though the manual says I can, it won't let me.  I have tried this with my last 3 groups.  I don't know why I can't get a group workup email and/or individual emails, since you can do everything else on book CCL for groups."

Hi Sally,

I do have some exciting news: Our Group Detail Workups are in the process of being enhanced. We've been working on this project for quite some time and we are almost ready to release it. I'll keep you posted!

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